Terms and Conditions

Products covered include those that:

  • Are fundamentally different from the description or sample shown.
  • Fail to perform as specified.
  • Cannot be promptly repaired or replaced.

Safety and Quality Assurance
For items that show significant defects or safety concerns
, we offer returns or exchanges to maintain our high quality standards and your satisfaction.

For more information on our warranty terms or to discuss the condition of your product, please contact us at hello@hydroluxe.com.au. Our customer service team is dedicated to providing you with personalized and attentive service.