Return Policy

HydroLuxe Return Policy

Commitment to Excellence
At HydroLuxe, we stand behind the exceptional quality of our products, all of which are backed by Australian Consumer Law (ACL). We aim to exceed your expectations with every product.

Change of Mind
Due to the exclusive nature of our offerings, all sales are considered final. We encourage thorough consideration of all purchases to ensure alignment with your needs and expectations.

Product Guarantees
We are committed to the reliability of our products, which come with a 5-year extended warranty and a life expectancy of over 15 years, reflecting our trust in their durability and performance. Should your item demonstrate a significant defect or safety concern within this period, it qualifies for a return or exchange.